PLEASE READ THIS IMPORTANT LEGAL INFORMATION THAT GOVERNS YOUR USE OF THE RAQMK MOBILE APP SERVICES.
16 September 2022
If you are a company advertising on our Application, you will be required to enter into additional terms and conditions set out in our Advertising Agreement, however, please note that these Terms will still apply and must be read in conjunction with any other agreement you enter into with the Company.
1.1 FINITIONS 1.1 The following capitalized terms shall have the following meaning, except where the context otherwise requires:
“Advertising Agreement ” – an agreement for the provision of advertising services or products entered into between the Company and the Client.
“Ad Services Package ” – the bundle of advertising product or service which the Company agrees to provide to the Customer, as set out in the relevant order form provided by the Company and signed by the Client to order the Ad Services Package pursuant to these Terms and the terms of the Advertising Agreement.
“User” – Any user of the application
“Customer” – any customer of the Client.
“Raqmk” – Raqmk Portal L.L.C which is the owner of Raqmk application.
“Effective Date” – the date set out at the top of these Terms.
“Product” – an online classifieds advertising platform provided on the Website and the Ad Services Package.
“Posting Agents” – a third-party agent, service or intermediary that offers to post Material to the Service on behalf of others.
“Registration Details ” – the details a User must provide upon registering for the application from time to time (for example: name, phone numbers, email address, age and/or address).
“Service” – the provision of the Mobile Application and the Product.
“Unacceptable ” – any material or information uploaded to or made available on the Application which under the law of any jurisdiction from which the Application may be accessed may be considered: • illegal, illicit, indecent, obscene, racist, offensive, pornographic, pedophilic, insulting, false, unreliable, misleading, harmful or potentially harmful to minors, threatening, libelous, alleged to be or actually defamatory or in infringement of third-party rights (of whatever nature and including, without limitation, any Intellectual Property Rights), invasive of another’s privacy or other rights, to relate to or encourage money laundering or illegal gambling;
• in breach of any applicable regulations, standards or codes of practice (notwithstanding that compliance may not be compulsory);
• in contravention of legislation, including without limitation, that it harmful to the Company’s reputation.
• “User Material ” – material and content posted on the application by a User or otherwise provided to Raqmk by a User in connection with the Application or the Service.
• GENERAL TERMS AND CONDITIONS WHICH APPLY TO USERS
2.1 In registering for this application, the User must provide true, accurate, current and complete Registration Details which the User must update after any changes (except age) before using the Website for further services in the future.
2.2 The User hereby agrees and acknowledges that the application may contain adverts placed by advertisers or companies in the course of business for goods or services (and which the Company takes no responsibility for). Advertisers or companies using the Application or Service to place adverts offering Car numbers or Phone number of a business, commercial or trade nature must include their full names in the advert and make it clear that they are selling Numbers in the course of business either by the content, format, size or place of the advertisement or by including words such as “trade”, “dealer”, “agent”, “wholesale” or similar in the name of the advert they submit for publication.
2.3 The User hereby warrants and represents to the Company that it is at least eighteen years of age and legally able to enter into contracts.
2.4 The Company reserves the discretion to withdraw any Material or User Material from the Application without prior notice and to refuse any User Material posted or provided to the Company by a User.
2.6 The User hereby authorizes the Company to use any information which it submits to the Mobile Application to inform the User of special offers, occasional third party offers and for other marketing and related purposes. Without prejudice to Clause 2.5 above, the Company will not use User data for any other purposes than as set out in these Terms except that the Company may disclose this data if compelled to do so by law, or at the request of a law enforcement agency or governmental au
2.7 If the User does not wish the Company to use its information as set out in Clause 2.6 above, it should leave the Application before submitting its personal details.
2.8 If the User does not want the Company to use its email address or SMS/mobile number to send information concerning the Website and related matters, the User should send an email message to email@example.com insert unsubscribe as the subject heading of such message.
2.9 You must keep confidential any user identification and password details set-up or given to you as part of our security procedures and must not disclose them to any third party.
2.10 The Company reserves the right to suspend or terminate a User’s account where, in its absolute discretion, it deems the User has breached these terms or deems such suspension or termination is otherwise appropriate. In the event of such suspension or termination, the Company will notify the User by email and the User must not seek to re-register on any Website either directly or indirectly through a related entity. The Company’s rights under this Clause 2.10 shall not prejudice any other right or remedy the Company may have in respect of any breach, or any rights, obligations or liabilities accrued prior to such suspension or termination.
2.11 For the avoidance of doubt, the Company is providing a service not
2.12 Raqmk Portal L.L.C owns all Intellectual Property Rights in and associated with the Mobile Application , including without limitation, any trademarks, trade names, designs, text, graphics and the selection and arrangement thereof. Nothing contained in the Website should be construed as granting by implication or otherwise, any license or right to use any trademark displayed on the Website without our written permission. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others to content posted on the Mobile Application, but you must not modify the digital or paper copies of any materials you have printed off or downloaded in any way, and you must not use any photographs or videos separately from any accompanying text. You agree not to circumvent, disable, or otherwise interfere with security related features of the Mobile Application or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Website or the Materials therein. Material displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Mobile Application, the Materials, or the collective work or compilation is expressly prohibited. Copying or reproducing the Mobile Application, the Materials, or any portion thereof for further reproduction or redistribution is expressly prohibited.
2.13 The Company takes reported and actual infringement of Intellectual Property Rights and fraud extremely seriously and whilst Users cannot hold the Company liable in relation to such issues, the Company requests all Users to report such matters immediately to the Company, and the Company inform the appropriate authorities.
2.14 If you are an owner of a Car Number/ Phone number or an agent who is fully authorized to act on behalf of the owner of the Car Number/Phone Number and believe that any Material or other content infringes upon your Intellectual Property Right or the Intellectual Property Rights of the owner on whose behalf you are authorized to act, you may submit a notification to the Company together with a request to the Company to delete the relevant Material in good faith. The notification and the request must contain the following information:
2.14.1 a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2.14.2 identification of the Car number/Phone number claimed to have been infringed, or, if multiple Car numbers/Phone number can be covered by a single notification, a representative list of such works;
2.14.3 identification of the Material (by means of data or communication link, etc.) that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Company to locate the Material;
2.14.4 information reasonably sufficient to permit the Company to contact you, such as an address, telephone number, and an electronic mail address;
2.14.5 a signed statement that you have a good faith belief that use of the Material in the manner complained of is not authorized by the Car number/Phone number, its agent, or the law;
2.14.6 a signed statement that the Car Number/Phone number owner holds the Company harmless from any claim of any third party in connection with the Company removing the relevant content; and
2.14.7 a signed statement that the information in the notification is accurate and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2.15 All notifications under Clauses 2.13 and 2.14 must be sent to firstname.lastname@example.org
2.16 Users will be invited to send comments to the Company email relating to the integrity and performance of other Users.
2.17 The following restrictions shall apply to all Users. You must:
2.17.1 not use the Application or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Website or any Service or any operating system;
2.17.2 not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Mobile Application or the Service;
2.17.3 use any form of automated device or computer program (sometimes referred to as “flagging tools”) that enables the use of the Company’s “flagging system” or other community control systems without each flag being manually entered by a human that initiates the flag (an “automated flagging device”), or use any such flagging tool to remove posts of competitors, other third parties or to remove posts without a reasonable good faith belief that the post being flagged violates these terms or any applicable law or regulation;
2.17.4 not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
2.17.5 not use the Service other than for your own personal use or as an agent listing a Car number/Phone number for sale
2.17.6 not attempt to copy any Material or reverse engineer any processes without the Company’s consent;
2.17.6 not use any Service in any manner that is illegal, immoral or harmful to Raqmk Portal L.L.C or Raqmk Mobile Application;
2.17.7 not use any Service in breach of any policy or other notice on the Application;
2.17.8 not remove or alter any copyright notices that appear on the Application;
2.17.9 not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
2.17.10 not interfere with any other User’s enjoyment of the Application or the Service;
2.17.11 not conduct yourself in an offensive or abusive manner whilst using the Mobile Application or the Service;
2.17.12 not contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose, specifically, contact any User to post advertisement on a third party website or post any advertisement on behalf of such User;
2.17.13 “stalk” or otherwise harass anyone;
2.17.14 not collect personal data about other Users or entities for commercial or unlawful purposes;
2.17.15 not transmit any User Material that:
• harasses, degrades, intimidates or is hateful towards any individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
• includes personal or identifying information about another person without that person’s explicit consent;
• impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
• is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein;
• infringes any of the foregoing Intellectual Property Rights of any party, or is User Material that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);
• constitutes or contains “pyramid schemes”, “jokes”, “affiliate marketing,” “link referral code,” “junk mail,” “spam,” “chain letters,” “bait marketing”, “negative option marketing”, “referral selling” or unsolicited advertisements of a commercial nature;
• constitutes or contains any form of advertising or solicitation if: (i) posted in areas or categories of the Mobile Application which are not designated for such purposes; or (ii) e-mailed to the Company Users who have requested not to be contacted about other services, products or commercial interests; and
• includes links to commercial services or third-party websites, except as specifically allowed by the Company.
2.18 By submitting User Material on the Website or otherwise, the User grants Raqmk Portal L.L.C a royalty-free, perpetual, irrevocable and non-exclusive right and license to use, reproduce, distribute, display, modify and edit the User Material. Raqmk L.L.C will not pay the User any fees whatsoever for the User Material and reserves the right in its sole discretion to remove or edit the User Material at any time. The User warrants and represents that it has all rights, consents and/or authorizations in respect of the User Material necessary to grant Raqmk L.L.C these rights.
2.19 The Company permits the User to post User Material on the Mobile Application in accordance with the Company’s procedures provided that User Material is not illegal, misleading, obscene, abusive, threatening, defamatory or otherwise objectionable to the Company. You must not post any Unacceptable material and, in respect of any User Material you post, you warrant that it is not Unacceptable.
2.20 The Company grants you a limited, revocable, non-exclusive license to access and use the Service for personal use. This license granted herein does not include any of the following: (a) access to or use of the Service by Posting Agents; or (b) any collection, aggregation, copying, duplication, display or derivative use of the Service nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by the Company or as otherwise set forth in these Terms. Notwithstanding the foregoing, general purpose internet search engines and non-commercial public archives that gather information for the sole purpose of displaying hyperlinks to the Service, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file, may engage in the activities set forth in (b). For purposes of this exception, a “general purpose internet search engine” does not include a website or search engine or other service that specializes in classified listings including any subset of classifieds listings such as numbers for sale, Car numbers, Phone numbers, or personals, or which otherwise provides classified ad listing services. The license set forth in this Clause 2.20 permits you to display on your website, or create a hyperlink thereto, individual postings on the Service so long as such use is for non-commercial and/or news reporting purposes only (e.g., for use in personal blogs or other personal online media). The Company may limit the number of postings displayed on or linked to your website. Use of the Service beyond the scope of authorized access as set forth in these Terms immediately terminates any permission or license granted herein. In order to collect, aggregate, copy, duplicate, display or make derivative use of the Service or any Material made available via the Service for other purposes (including commercial purposes) not stated herein, you must first obtain a license from the Company.
3. PAID POSTINGS
3.1 The Company may charge a fee to post Material in some specific areas of the Service (“Paid Material”). The fee permits Paid Material to be posted in a designated area of the Website. Each party posting Paid Material to the Service is responsible for the Material and compliance with these terms. Any such fees paid hereunder are non-refundable in the event any Material is removed from the Service for violating these terms. Additional terms regarding Paid Material will be fully stated in the applicable section(s).
4. POSTING AGENTS
4.1 The Company prohibits the use of Posting Agents, directly or indirectly, without the express written permission of the Company. In addition, Posting Agents are not permitted to post Material on behalf of others, directly or indirectly, or otherwise access the Service in order to post Material on behalf of others, except with express written permission or license from the Company.
5. NO SPAM POLICY
5.1 You understand and agree that sending unsolicited email advertisements or other unsolicited communications to the Company addresses or through the Company computer systems are expressly prohibited by these Terms. You acknowledge and agree that from time to time the Company may monitor email usage using human monitors or automated software to flag certain words associated with spam or scams in emails that are sent between one User to another in the Company’s e-mail system. Any communication between yourself and any other User utilizing the communication features available on the Service and the Website may be used only in accordance with these Terms.
5.2 Any unauthorized use of the Company computer systems is a violation of these Terms and certain applicable laws, in particular the UAE Cybercrimes legislation. Such violations may subject the sender and his or her agents to civil and criminal penalties. Please note that the UAE Cybercrimes legislation carries significant penalties including imprisonment. In case you intend to solicit or contact our Users by obtaining their email or phone numbers from our website, we may report this behavior to the relevant authorities, who then may decide to prosecute you under the relevant UAE laws
6. LIMITATION OF LIABILITY
6.1 The Company shall not be liable for any:
6.1.1 consequential, indirect, special losses or exemplary damages (even if the Company has been advised of the possibility of such losses or damages);
6.1.2 loss of profit;
6.1.3 loss of business;
6.1.4 loss of revenue;
6.1.5 loss of or corruption to data;
6.1.6 loss of use;
6.1.7 loss of production;
6.1.8 loss of contract;
6.1.9 loss of opportunity;
6.1.10 loss of savings, discount or rebate (whether actual or anticipated);
6.1.11 harm to reputation or loss of goodwill;
6.1.12 loss of anticipated savings,
(In the cases of Clauses 6.1.2 to 6.1.12 (inclusive), whether direct or indirect), howsoever arising suffered by any User arising in any way in connection with these Terms or for any liability of a User to any third party.
6.2 The limitations at Clause 6.1 shall also apply with respect to damages incurred by reason of other services or products received through or advertised in connection with the Mobile Application or the Service or any links on the Application, as well as by reason of any information, opinions or advice received through or advertised in connection with the Website or the Service or any links to the Website or Service.
6.3 The limitations in this Clause 6 shall apply to the fullest extent permitted by law. You specifically acknowledge and agree that the Company shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any user or third party and that the risk of harm or damage from the foregoing rests entirely with you.
6.4 Whilst the Company will take all reasonable attempts to exclude viruses from the Mobile Application, it cannot ensure such exclusion and no liability is accepted for viruses. The User is recommended to take all appropriate safeguards before accessing or downloading information or any Material from the Application.
6.5 The Mobile Application includes information and materials uploaded by other users of the Mobile Application. This information and these materials have not been verified or approved by the Company and the Company shall not be liable for any material which may be deemed Unacceptable. You further may be exposed to Material that is inaccurate, offensive, indecent, objectionable, defamatory, or libelous and, as far as the law allows, and subject to Clause 6.11, you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the Company with respect thereto.
6.6 The Company does not guarantee that the Website will always be accessible, uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code or that the Website will not be affected by force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities. The Company may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons at any time and shall not be liable for any interruption to the Service, whether intentional or otherwise. We recommend that you back up any content and data used in connection with the Website, to protect yourself in case of problems with the Website or the Service.
6.7 The Company is not liable for any failure in respect of its obligations hereunder which result directly or indirectly from failure or interruption in software or services provided by third parties.
6.8 The Company is not responsible for the direct or indirect consequences of a User linking to any other website from the mobile application and has not approved such linked websites or the material or information available from them.
6.9 The Company does not guarantee, represent or warrant that the information accessible via the Mobile Application is accurate, complete or current. The Company has no liability whatsoever in respect of any use which the User makes of such information. The mobile application, the Service, and use of all related facilities are provided on an “as is, as available” basis without any warranties whether express or implied.
6.10 The Mobile application and the Service have not been developed (and Material has not been written) to meet the individual requirements of the User and it is the User’s sole responsibility to satisfy itself prior to entering into any transaction or decision that the mobile application, the Service and the Material are suitable for its purposes. A User in making any financial or other decision based on Material or other information in the Mobile Application accepts that it does so exclusively at its own risk and the Company shall have no liability in respect of the same.
6.11 None of the Clauses herein shall apply so as to restrict liability for death or personal injury resulting from the negligence of the Company or its appointed agents.
6.12 The Mobile Application is controlled and offered by the Company from facilities in Dubai in the United Arab Emirates. The Company makes no representations or warranties that the Mobile Application is appropriate for use in other locations. Those who access or use the Mobile Application from other jurisdictions do so at their own volition and risk and are responsible for compliance with local law.
7.1. The User agrees to defend, indemnify and hold harmless the Company, Raqmk Portal L.L.C and each of their officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, from and against any and all claims, damages, obligations, losses (whether direct, indirect or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from (a) your improper use of, or your inability to use, the Mobile Application or the Service; (b) your breach of any provision of these Terms; and/or (c) your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right. As far as the law allows, this defence and indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Website and the Service.
8. Car Number/Phone Number Category
8.1. As a User of the Mobile Application, you must not offer for sale any type of number that is:
8.1.1 located outside of the UAE,
8.1.2 that is not immediately for sale;
8.1.3 that is not accurately described by the category in which it is advertised;
8.1.4 that you are not the owner of, or in all other cases, which you do not have the rights to sell; or
8.1.5 without true and accurate pricing of the number displayed within the listing.
8.1.6 We may request that you provide proof of ownership, and that the number is clear of any locks in the governmental entities. If you do not provide us with proof within 24 hours of request, we may immediately remove the relevant advertisement/content without further notice and no refund will be made.
9. AD SERVICES PACKAGE
9.1 If you are a Client, Customer or any of their officers, directors, employees, agents, contractors, sub-contractors or representatives, the following additional terms also apply to you:
9.1.1 The Company may publish on the Mobile Application any information supplied or made available to the Company by or on behalf of the Client. The Client acknowledges and agrees that the Company shall not be regarded as being in breach of any obligation of confidentiality because of the publication of such information.
9.1.2 The Company may made operational changes to the Ad Services Package and individual products thereunder at any time. The Company will use reasonable endeavors to provide notification of material changes by posting a message on the Mobile Application or by informing the Client.
9.1.3 Subject to Clause 6.11, in no event shall the Company’s liability with respect to the provision of the Ad Services Package to the Client, regardless of the cause of action and losses suffered by the Client, exceed AED 20,000.
10.2 The Company reserves the right to alter its terms of business from time to time. The Effective Date at the time the User is reading these terms is set out at the top of these Terms. Prior to using the Mobile Application again in the future, Users should check that the Effective Date has not changed. If it has, the User should examine the new set of terms and conditions and only use the Mobile Application if it accepts the new terms and conditions. If you do not accept the changes, you should immediately discontinue your access to the Mobile Application and your use of the Service.
10.3 If any provision of these Terms or part thereof shall be void for whatever reason, it shall be deemed deleted and the remaining provisions shall continue in full force and effect.
10.4 The Company reserves the right to assign or subcontract any or all of its rights and obligations under these Terms. The User may not assign or otherwise transfer its rights or obligations under these Terms without the Company’s prior written consent.
10.5 Any notice given pursuant to these Terms may be served personally or by email to the last known email address of the addressee. It is the responsibility of Users promptly to update the Company of any change of address or email address. Such notice shall be deemed to have been duly served upon and received by the addressee, when served personally, at the time of such service or when sent by email 24 hours after the email has been sent.
10.6 The Company shall not be liable for any loss suffered by the other party or be deemed to be in default for any delays or failures in performance hereunder resulting from acts or causes beyond its reasonable control or from any acts of God, acts or regulations of any governmental or supra-national authority.
10.7 Any delay or forbearance by the Company in enforcing any provisions of these Terms or any of its rights hereunder shall not be construed as a waiver of such provision or right thereafter to enforce the same.
10.8 The headings in these Terms are solely used for convenience and shall not have any legal or contractual significance.
10.9 These Terms shall be governed by and construed in accordance with the law of the Dubai International Financial Centre (“ DIFC ”), Dubai, United Arab Emirates, and the parties submit to the exclusive jurisdiction of the DIFC Courts, save that the Company may take action in any relevant jurisdiction to enforce its Intellectual Property Rights. You agree that any cause of action brought by you arising out of or related to your use of the Service and./or the Mobile Application must commence within a reasonable time and in any event within one (1) year after the cause of action accrues.
10.10 These Terms shall inure to the benefit of and be binding upon each party’s successors. 10.11 If these Terms are translated into any other language and there is a discrepancy between the English text and the text of the other language, the English text version will prevail.
10.12 All website design, Mobile Application, text, graphics, the selection and arrangement thereof are Copyright ©2022, Raqmk Portal L.L.C, ALL RIGHTS RESERVED.
10.13 Raqmk is a trademark of Raqmk L.L.C or its subsidiaries and may be registered in certain parts of the world.
TERMS AND CONDITIONS – RAQMK
RAQMK PORTAL L.L.C (“RAQMK ”) owns and operates the online classified advertisements platform on the Website www.raqmk.ae and the mobile application of the platform (collectively, the “ Website”).
1.1 The following capitalized terms shall have the following meaning, except where the context otherwise requires:
“AED” means UAE dirhams;
“Applicable Law ” means any law, proclamation, decree, ministerial decision, statute, statutory instrument, order, regulation, resolution, notice, legal precedent, by-law, directive, treaty or other instrument or requirement having the force of law within the UAE and issued, declared, passed or given effect in any manner by any government authority;
“Buyer” means a buyer of a Car number/Phone number;
“Seller” means a seller of a Car number/Phone number;
“Intellectual Property Rights ” means all intellectual property, including patents, trademarks, rights in goodwill, database rights and rights in data, rights in designs, copyrights and topography rights (whether or not any of these rights are registered, and including applications and the right to apply for registration of any such rights) and all inventions, rights in know-how, trade secrets and confidential information, customer and supplier lists and other proprietary knowledge and information and all rights under licenses and consents in relation to any such rights and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these which may subsist anywhere in the world for their full term, including any renewals and extensions;
“List Price” means the price at which a Number is listed for purchase on the Mobile Application;
“Parties” means Raqmk and the Users, and each shall be referred to as a “Party ”;
“Personnel” means a Party’s officers, directors, employees, agents, contractors, sub-contractors and representatives;
“Registration Details ” means the details a Seller must provide upon registering for the Services and the Website from time to time (for example: name, phone numbers, email address, age, address and/or tax status) and any documentation as may be requested by Raqmk from time to time;
“Seller Offer” means an offer submitted by a Seller to Raqmk to sell a Device through the Services;
“Services” means the services provided by Raqmk, pursuant to which Users can sell and buy Numbers through the Mobile Application;
“Terms and Conditions” means these terms and conditions with respect to the Services, as may be amended by Raqmk from time to time;
“UAE” means the United Arab Emirates;
(a) illegal, illicit, indecent, obscene, racist, offensive, pornographic, pedophilic, insulting, false, unreliable, misleading, harmful or potentially harmful to minors, threatening, libelous, alleged to be or actually defamatory or in infringement of third-party rights (of whatever nature and including, without limitation, any Intellectual Property Rights), invasive of another’s privacy or other rights, to relate to or encourage money laundering or illegal gambling;
(b) in breach of any applicable regulations, standards or codes of practice (notwithstanding that compliance may not be compulsory);
(c) in contravention of legislation, including without limitation, that relating to weapons, animals or alcohol; or
(d) harmful to Raqmk reputation.
“Users” means Sellers and Buyers, and each shall be referred to as a “User”;
“VAT” means value-added-tax; and
2. GENERAL TERMS
2.1 These Terms and Conditions shall be applicable with respect to the Services, and Users agree to fully comply with them by using the Services.
2.2 Raqmk may revise, amend, discontinue, or make any other changes to the Services at any time. Raqmk will use reasonable endeavors to provide notification of material changes by posting a message on the Mobile Application/Website or by informing Users.
2.3 Users warrant and represent that all information supplied or made available to Raqmk by or on behalf of Users is true, accurate and not misleading or deceptive. Raqmk has the right, but not the obligation, to remove from the Mobile Application without notice any content supplied by or information relating to Users whenever Raqmk deems such action necessary in its absolute discretion.
2.4 Users shall, when using the Services:
(b) obtain all necessary rights, licenses and consents from regulatory authorities and other third parties.
2.5 Users shall ensure that their respective Personnel comply with all security procedures relevant to the use of the Services and interacting with Raqmk. Users shall inform Raqmk immediately if relevant security credentials are compromised in any way. Users shall indemnify (and keep indemnified) Raqmk for any loss to Raqmk resulting from the disclosure of any security credentials to a third party and/or failure by Users to keep any security credentials secure, whether such disclosure or failure was committed by an employee of such Users or otherwise.
2.6 Users hereby consent to the monitoring and recording by Raqmk (or any of its suppliers) at any time of any communications, information or data exchanged between the Parties or suppliers of the Parties and in connection with these Terms and Conditions, use of the Services and the Website (whether this is through the use of call tracking software or otherwise).
2.7 Raqmk will not be liable for any delay or failure to perform any of its obligations under these Terms and Conditions by reasons, events or other matters beyond Raqmk reasonable control.
2.8 No failure or delay by either Party to enforce, or exercise, or any partial, single or defective exercise of enforcement, of any right, remedy, power or privilege given to that Party pursuant to these Terms and Conditions shall constitute a waiver or partial waiver of any right, remedy, power or privilege or operate to prevent the exercise or enforcement of any further right, remedy, power or privilege at any subsequent time. Any waiver of any right, remedy, power, or privilege will be effective only if made in writing.
2.9 Raqmk is entitled to assign or subcontract any or all its rights and obligations under these Terms and Conditions. A User shall not assign or otherwise transfer its rights, interests or obligations under these Terms and Conditions to any third party without the prior written consent of Raqmk.
2.10 Nothing in these Terms and Conditions shall be construed as creating any agency, partnership or joint venture between the Parties. 2.11 Nothing in these Terms and Conditions shall confer, nor be intended to confer, any right or benefit on any third party. 2.12 If any term of these Terms and Conditions is found to be illegal, void, invalid or unenforceable under the laws of any jurisdiction this will not affect the legality, validity and enforceability of the remainder of these Terms and Conditions in that jurisdiction, and the legality, validity and enforceability of these Terms and Conditions in any other jurisdiction shall not be affected.
2.14 If these Terms and Conditions are translated into any other language, and there is a discrepancy between the English text and the text of the other language, the English text will govern.
2.15 These Terms and Conditions are governed by the law of the Dubai International Financial Centre. Any dispute which is not settled amicably between the Parties shall be finally settled by the courts of the Dubai International Financial Centre.
3. SELLER TERMS
3.1 A Seller must:
(a) be at least eighteen (18) years of age, in the case of an individual;
(b) be legally capable of entering into a contract with Raqmk;
(c) not have any criminal record and be compliant with all Applicable Laws;
(d) be resident in UAE;and
(e) have valid identification or incorporation documents as requested by Raqmk, in the case of an individual or legal entity, respectively.
3.2 Each Seller warrants and represents that:
(a) it is the legal owner of the Number and is legally authorized to sell the Number;
(b) their use of the Mobile Application and sale of the Numbers would not be in breach of any Applicable Law or agreement or contract to which the Seller is a party
3.3 The Seller must ensure the Number is not blocked or Have an legal issues when Selling it on the mobile application.
3.4 In registering for the Services and the Website, Sellers must provide true, accurate, current, and complete Registration Details. Sellers must update any changes to their Registration Details (except age).
3.5 A Seller must keep confidential any user identification and password details set-up or given to the Seller as part of Raqmk’s security procedures and must not disclose them to any third party.
3.6 Each Seller is solely responsible for any use of, or action taken under the Seller’s account, and shall fully indemnify Raqmk and its affiliates, directors, officers, employees, authorized representatives, consultants, professional consultants or authorized agents from any damages or injury suffered by Raqmk resulting from any use of the Seller’s account or any breach of Applicable Law.
3.7 Raqmk reserves the right to suspend or terminate a Seller’s account where, in its absolute discretion, it suspects or deems or in Raqmk’s opinion the Seller has breached these Terms and Conditions or deems such suspension or termination is otherwise appropriate. In the event of such suspension or termination, Raqmk will notify the Seller by email and the Seller must not seek to re-register on the Mobile application either directly or indirectly or through a related entity or another person. Raqmk’s rights under this paragraph shall not prejudice any other right or remedy Raqmk may have in respect of any breach, or any rights, obligations or liabilities accrued prior to such suspension or termination.
3.8 Raqmk may refuse to provide the Services to a Seller if, in its sole discretion, Raqmk considers that the Seller has not complied with any obligation in this clause 3.
4. BUYER TERMS
Buyer Requirements 4.1 All Buyers must:
(a) be at least eighteen
(18) years of age, in the case of an individual;
(b) be legally capable of entering into a contract with Raqmk;
(c) not have any criminal record and be compliant with all Applicable Laws;
(d) be resident in UAE; and
(e) have valid identification or incorporation documents as requested by Raqmk, in the case of an individual or legal entity, respectively. 4.2 Each Buyer warrants and represents that:
(a) they are legally authorized to purchase a number; and
(b) their use of the Mobile application and purchase of the numbers is not in breach of any Applicable Law including, without limitation, anti-money laundering laws or any agreement or contract to which the Buyer is a party.
5. LIMITATON OF LIABILITY
In no event shall Raqmk liability under these Terms and Conditions, regardless of the cause of action and losses suffered by a User, exceed AED 1,000.
Raqmk reserves the right to charge VAT (as may be stipulated under UAE law), including without limitation, with respect to any fees payable by Users from time to time in relation to the Services.